Yamaha Sales Executives

Direct Supervisor: Area Manager

Department: AYM-YAM

External Interfaces: Coordinate with Clients, Banks, Insurance companies to provide complete and
smooth service to customers

Internal Interfaces: Coordinate with Sales, Finance and Logistics to provide complete and
smooth service to customers.

Job Purpose:

Responsible for selling Yamaha Products ( Water Vehicles , ATV,MC ,OBM and Sport Boats,ACC ) by understanding and demonstrating characteristics, capabilities and features, developing and qualifying buyers, closing sales.

Duties and Responsibilities

• Approaches, greets, and offers assistance or direction to any customer entering the showroom
• Assists customers in selecting a units by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase
• Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Establishes personal income goals that are consistent with AYM standards of productivity, and devises a strategy to meet those goal
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Provides information on the unit’s operating features, warranty, and paperwork while handing over the keys and related items
• Coordinate with Service and Parts to ensure customer satisfaction.
• Coordinate with warehouse, Service and transport team to ensure customer goods delivery on time.
• Maintain up-to-date customer database with the required information
• Attends product and sales training courses as designed by the company.
• Market Visit to our dealers and establish new connections with new corporate and government sections
• Sells / leases minimum target units per month
• Introducing promotions and opportunities to existing and new customers
• Develop & maintain successful business relationships with all prospects.
• Maintain a high client retention rate through proper training, emphasizing quality customer service, client visits and cold calling techniques.
• Prepare periodic reports as requested by the Area Manager
• Maintains a prospect development system
• Report customers feedback to management

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